BS.

IT LEADERSHIP & OPERATIONS

Bryan
Shevchuck.

Connecting people,
technology, and business.

I lead IT operations, strengthen infrastructure, and help teams deliver technology that supports the business.

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Elkton, Maryland

Bryan Shevchuck wearing a navy blazer and light blue shirt
ENTERPRISE TECHNOLOGYPEOPLE-FIRST LEADERSHIP
30Offshore administrators
under operations oversight
2014–TodayExperience across IT support,
infrastructure, and leadership
MBABusiness Administration
IT Management

APPROACH

Technology with
a business purpose.

Reliable operations start with clear direction, capable teams, and practical decisions.

My experience spans enterprise middleware, infrastructure modernization, IT service management, and security. I’ve managed IT teams, vendors, budgets, and projects, with a focus on aligning technology with business goals.

At Exelon, I provide operations oversight to 30 offshore administrators supporting enterprise middleware services and coordinate initiatives across regulated utility companies.

EXPERIENCE

A career built on delivery.

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CURRENT ROLE

May 2025 – Present

Newark, Delaware

Exelon

Senior Service Analyst – IT

Operations Lead · Enterprise middleware

  • Provide oversight to 30 offshore administrators supporting enterprise middleware services.
  • Coordinate middleware initiatives supporting multiple regulated utility companies.
  • Own Problem Management tickets, coordinating root-cause resolution and SLA compliance.
  • Work across teams to improve service reliability, reduce technical debt, and standardize processes.
  • Monitor project health, identify risks, and escalate issues affecting delivery.

November 2020 – April 2025

Elkton, Maryland

AUI Power

IT Manager

IT strategy · Infrastructure · Team leadership

  • Led IT staff and contractors, including hiring, performance management, workload planning, and development.
  • Managed the IT budget, vendor relationships, contracts, licensing, and procurement.
  • Led infrastructure rollouts for two new offices and moved a single-server environment to a distributed architecture.
  • Designed backup and disaster recovery solutions and oversaw the ERP transition from AWS to a hosted Azure environment.
  • Implemented Intune mobile device management and standardized deployment and patching with Group Policy and NinjaOne.
  • Launched KnowBe4 security awareness training and conducted security audits and risk assessments.

September 2018 – November 2020

Newark, Delaware

Charles River

IT Analyst II · Site Services

Global research organization

Supported site operations and SLA-driven service delivery. Managed VMware vSphere virtual machines, Active Directory, Office 365, inventory, and SCCM imaging; supported Azure deployments and built custom Jaspersoft reports.

Earlier experience 2014 – 2018

May 2017 – September 2018

Swedesboro, New Jersey

KMT Brrr

System Administrator

Managed physical and virtual Linux and Windows servers, Active Directory, Office 365, mobile devices, and network troubleshooting.

May 2016 – May 2017

Newark, Delaware

Randstad

Data Center Engineer

Contracted to JPMorgan Chase

Coordinated projects and ticket queues, deployed and maintained servers, and installed hardware, fiber, and copper cabling in a raised-floor data center.

August 2014 – May 2016

Sarasota, Florida

Radiant Power Corp

IT Support Specialist

Supported help desk and network operations, Office 365, Active Directory, Backup Exec, website maintenance, and PoE camera installations.

EXPERTISE

Business perspective.
Technical depth.

Leadership & delivery

Aligning priorities, teams, and resources to keep work moving.

  • Technical leadership
  • Strategic planning
  • Vendor management
  • Budget planning
  • Change management

Operations & infrastructure

Building dependable services and improving everyday operations.

  • IT service management
  • Problem management
  • Disaster recovery
  • Systems analysis
  • Infrastructure modernization

Security & risk

Identifying risk and making security part of how teams work.

  • IT risk management
  • Risk mitigation
  • Security assessments
  • Security awareness
  • Information confidentiality

TOOLS & PLATFORMS

Microsoft Azure · Microsoft 365 · Intune · Active Directory · VMware vSphere · Windows & Linux · NinjaOne · SCCM · KnowBe4

EDUCATION

A foundation in
business and technology.

MASTER’S DEGREE

Business Administration,
IT Management

Western Governors University

BACHELOR’S DEGREE

Data Networking & Security

Liberty University

Computer Network Administration

Howard High School of Technology

Certifications

  • CompTIA A+
  • Microsoft Azure Fundamentals
  • CompTIA Security+ Expired
  • AWS Certified Cloud Practitioner Expired

CONNECT

Let’s start a conversation.

My contact information is included in my resume.

Download resume PDF